90 Calls later no where

I have two credit cards that are with ABSA that are over due and am attempting to pay them as they Are with the Lawyers (Who are a joke in them self and this is where the problem starts) After calling the two company's who hold these accounts. every time trying to get the info on them they say they will send it witch they never do. so they just debit my account with what ever they want to. Then calling ABSA been passed from person to person to department and so it went on. Today was speaking to someone who put me on hold for 20 min and all Im trying to do is sort out my outstanding after been Sick and in a coma for almost a year i had to put up with this just to pay them. And now after been nice and trying very hard to pay them this is my last resort to get it resolved. or i will be forced to act dumb and not pay it because i have tried