9 days, 4 calls and no response

<p>I have tried to get my statements from Virgin for the last 9 days. I have called 4 times and have been promised each time that it will come and nothing. I urgentlt need it to check for possible ***** on the card and have explained this yet nothing. The first time an *********** employee used the wrong email address and sent the info. Thats my personal information to some stranger out there. I am sick of this nonsense and incompetence. I will not wait another 24 to 48 hours!</p>