NM
Nsovo M
1 reviews | Active since Oct 2023
03 Nov 2023, 14:42
*****
As per the previous query. I was happy about how the assigned person handled the matter Vannesa, but I'm not satisfied with the issue because it is still not resolved. As I stated on countless emails that I was sending to Absa. I want to know how can I move forward with this issue since my name has been ruined.
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
03 Nov 2023, 17:12Dear Nsovo Mudau, Please be informed that the matter has been referred to Vanessa Crowe of our office, we will request that she provide you with an update on the progress of the investigation.
Best regards,
Absa's reply03 Nov 2023, 17:12
Official
Dear Nsovo Mudau, Please be informed that the matter has been referred to Vanessa Crowe of our office, we will request that she provide you with an update on the progress of the investigation.
Best regards,
NM
Nsovo M's updateReviewer Update
03 Nov 2023, 18:11Thank you, I await the feedback. I hope it will be resolved as soon as possible.
NM
Nsovo M's update03 Nov 2023, 18:11
Reviewer Update
Thank you, I await the feedback. I hope it will be resolved as soon as possible.
Absa's replyOfficial
06 Nov 2023, 09:48Dear Nsovo Thank you for bringing this unfortunate incident to my attention once again and we sincerely apologise for the inconvenience caused. I have already sent you an acknowledgement email and will provide you with feedback as per my email. The new reference number for your complaint is C-***4. Kind regards,Vanessa CroweGroup Customer Care
Best regards,
Absa's reply06 Nov 2023, 09:48
Official
Dear Nsovo Thank you for bringing this unfortunate incident to my attention once again and we sincerely apologise for the inconvenience caused. I have already sent you an acknowledgement email and will provide you with feedback as per my email. The new reference number for your complaint is C-***4. Kind regards,Vanessa CroweGroup Customer Care
Best regards,