6th Time account blocked by FICA in 10 months

As per my complaint last month, and promises by ABSA that the issue has been resolved. Once again the inevitable has happened. The account was blocked again. Seems like nobody at ABSA is able to resolve a simple issue. My FICA was done last year May, but alas, nearly every month the block it. No amount of resending the documents by the branch, nor the ineptness of management to resolve the issue seems to be working.<br> <br> What must one do to get service. Asking what the problem is, what was done to resolve the issue and what they are doing to stop it from happening again, apparently means your request needs to be ignored, like a red robot. <br> <br> Now that is service for you(sic)<br> <br> I now specifically asked that the manager at ABSA Business FICA get back to me and inform me why my account is always blocked, what they are doing to resolve it, what they are doing to prevent it from happening again and why my previous requests for resolution were not given the proper attention.<br> <br> Lets see if ABSA can come back with an adequate answer.<br>