6 weeks to close my credit card

<p>i recently paid my full outstanding balance and emailed absa 6 weeks ago to cancel my credit card, they keep sending thank you for your email someone will contact you in 2 days, i have since sent the same email 8 times and still have had no proper feedback, monthly account charges and interest has no been charged to the account and i have no idea why they are not getting back to me! absolute outrage! </p>