JS
Johan S

1 reviews | Active since Mar 2012

15 Jan 2018, 11:22

5th time I had to resort to Hellopeter, as Absa personnel are ignoring communication.

Please see below: I resort to Hellopeter (again) because Absa personnel are flat ignoring me on our email communication. Personnel involved are Dawn Minnaar, Isobel Paulsen & Nthabiseng Sibande.

"No response. Complaint. Generic response, no feedback." 3 Jan 2018 Refer to Hellopeter complaint posted on the 20th of December. Received an email from Absa on the 21st of December stating they need to "review documentation and provide feedback shortly"…

"No response on query - money taken out of account without notice." 20 Dec 2017 I requested a charge back on *****elent activity on my credit card. That was granted and the charge back was done. With the charge back came the message below: This…

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Replies (1)
Absa
Absa's reply15 Jan 2018, 15:19
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Nthabiseng Sibande

Group Customer Care

Absa Bank Ltd