PS
Peter S
1 reviews | Active since Jan 2014
14 Oct 2017, 11:24
5min
Well, after being told that my call would be answered within 5 min, I am still holding after 20 min. No option for a call back. This is the 5th time I am trying to contact this bank. I will be switching... Cheers
Helpful (0)
Replies (4)0
Replies (4)
Absa's replyOfficial
16 Oct 2017, 09:27Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply16 Oct 2017, 09:27
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
PS
Peter S's updateReviewer Update
16 Oct 2017, 15:41***
PS
Peter S's update16 Oct 2017, 15:41
Reviewer Update
***
Absa's replyOfficial
17 Oct 2017, 09:32Thank you for the account number. Kindly advise what you would like us to assist you with.
Best regards,
Absa's reply17 Oct 2017, 09:32
Official
Thank you for the account number. Kindly advise what you would like us to assist you with.
Best regards,
PS
Peter S's updateReviewer Update
17 Oct 2017, 09:53No reply? I did not expect this kind of delay with a Platinum Acc Holder. It is time to switch..
PS
Peter S's update17 Oct 2017, 09:53
Reviewer Update
No reply? I did not expect this kind of delay with a Platinum Acc Holder. It is time to switch..