ZD
Zanele D
1 reviews | Active since Dec 2021
06 Dec 2021, 21:47
55 error
Someone send a cash send. When I try to withdraw it get a 55 error and need that cash asap. The receipt doesn't explain why theirs an error cause both voucher and pin are correct.
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
07 Dec 2021, 12:46Dear Zanele Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***3. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply07 Dec 2021, 12:46
Official
Dear Zanele Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***3. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's replyOfficial
07 Dec 2021, 12:52Dear Zanele,
Please be advised that we have sent an email to the email address *** requesting transaction details. Please reply for us to assist further. Thank you.
Basani
Please be advised that we have sent an email to the email address *** requesting transaction details. Please reply for us to assist further. Thank you.
Basani
Best regards,
Absa's reply07 Dec 2021, 12:52
Official
Dear Zanele,
Please be advised that we have sent an email to the email address *** requesting transaction details. Please reply for us to assist further. Thank you.
Basani
Please be advised that we have sent an email to the email address *** requesting transaction details. Please reply for us to assist further. Thank you.
Basani
Best regards,
Absa's replyOfficial
08 Dec 2021, 05:33Dear Zanele, We refer to the above and note that we have not received a reply from you. We understand that you may be occupied at the moment and therefore request that at your most convenient time, reply and provide the requested information. Please be advised that we will be closing the case at end of day 08/12/2021 should we not receive the requested information. While we close the case, please be informed that we will still attend to your matter as soon as the requested information has been received. Looking forward to hearing from you soon.
Best regards,
Absa's reply08 Dec 2021, 05:33
Official
Dear Zanele, We refer to the above and note that we have not received a reply from you. We understand that you may be occupied at the moment and therefore request that at your most convenient time, reply and provide the requested information. Please be advised that we will be closing the case at end of day 08/12/2021 should we not receive the requested information. While we close the case, please be informed that we will still attend to your matter as soon as the requested information has been received. Looking forward to hearing from you soon.
Best regards,