50 years of loyalty means nothing to ABSA!

<p>It was with horror that I read a letter adressed to my elderly parents from ABSA. after having their Home owners insurance with Volkskas Bank and then ABSA for the last 50 years, they received a letter in the mail (not registered mail!!) that their insurance is being cancelled with 30 days notice due to the fact that they have become high risk clients. they claimed 3 geysers in 50 years and R22 000 hail damage in November 2015 (more than a year ago!).</p> <p>I can not for the life of me accept that this is how valued clients that never missed 1 premium in their lifes (on any of their ABSA products) are treated. even if this is how ABSA deals with their clients, they should still send documents like this via registered mail. Everybody knows how unreliable the postal services is. what if they never received this letter and something happened! </p> <p>I will defenitly assist my parents in transferring all their accounts to a dfferent bank, and immediatly after that, me and my family will follow suit!</p>