DA
Duncan A

1 reviews | Active since Mar 2009

09 Nov 2016, 20:42

*** - let's see

<p>I'm a private bank client. I'm living in the UK and desperately trying to get my Absa account's KYC updated, a power of attorney lodged in favour of my aunt and the account flagged for emigration. Having the personal banker vanish on leave without updating his phone messages isn't helping. I e-mailed the stand-in this morning but have had no response. My loyalty to Barclays/Absa was five stars this AM but is slipping... Please, somebody help me out</p>

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Replies (1)
Absa
Absa's reply10 Nov 2016, 08:11
Official

Thank you for bringing this matter to our attention. We will investigate the matter and provide you with feedback once the matter has been resolved

Kind regards

Claudette Lewis

Group Customer Care

Absa Bank Ltd