4 Weeks and still no solution!

IOrdered a laptop bag from ComputersOnly on the 28th of October 2015. On the 3rd of November I received a cancellation email from ComputersOnly, reason: No Stock. The money paid for the laptop bag still has not been put back into my account. I went to ABSA Sunninghill on the 14th of November to resolve this issue and they advised that I call ComputersOnly as the funds needs to be released form their side. ComputersOnly said I should call PayU (the people that the payment goes through) as they don't receive they money until the item has been shipped. PayU advised that I should call ABSA on ***as the problem is on their side. After doing so, I was informed that it will take up to 48 hours to investigate the situation and I should pay a fee of R160 for this, to which I refused as the order was not cancelled by me. <br> <br> Absa has asked more than once for the same info from me and it still hasn't been resolved. PayU has informed me that the funds has been release and should be available withing 24 hours (on Nov 20) but I am still waiting.