4 months to open a business account??!!

I am still awaiting an outcome on a Business account which I opened in February. I have lost all hopes of this account ever being operational. I understand that as a micro lender I am high risk but if your company cannot assist rather state that initially than the run around I’m getting . The most infuriating is the lack of communication from the business consultant. The last she responded was when I sent her an email to follow up in April and she only responded three weeks later saying that her manager is on leave and only coming back at the end of the month. It’s June now and no feedback still. If you do not want my business rather say so than this run around I’m being given!!