DO
Donnay O
1 reviews | Active since May 2019
29 Jun 2020, 10:18
4 days without access to my salary during a pandemic!
I am throughly upset. I opened up an account on the App thinking how convenient! No! I got a sms to say my accouny has been finalized and approved. I gave my Employer my new details. Lo g story short...im siting a whole 4 days without my salary because somebody did not do their job properly. As soon as I draw that money I'm closing the account. It's ridiculous
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
29 Jun 2020, 10:31Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Absa's reply29 Jun 2020, 10:31
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd