ME
Martin E

1 reviews | Active since Jan 2015

27 Feb 2015, 09:31

4 days to figure out charges and still no feedback

Why is there an Action Line, ***, that also deals with social media complaints, which supposedly give feedback on queries, in this case because Platinum Line is not doing their job? It has been 4 days... and I am still waiting for feedback on the charges on my cheque account.

0
Replies (1)
Absa
Absa's reply02 Mar 2015, 06:34
Official
Hello MMartin,

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Claudette lewis
Group Customer Care
Absa Bank Ltd