TN
Tshegofatso N

1 reviews | Active since Oct 2014

28 Mar 2015, 10:30

4 Branches later : NO HELP

I have been trying to close my account, been to so many branches and it doesn't seem like the staff even knows the procedure. 4 branches in 3 weeks and still no assistance. This is the last straw because today, the Hatfield branch is offline. However after all this hassle, the bank will be charging me bank charges on Tuesday. This is such an inconvenience.

0
Replies (1)
Absa
Absa's reply30 Mar 2015, 11:34
Official
Hello tsheggie_n,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,