3x AS LONG AS PROMISED DELIVERY DATE.

On the 22nd of March i used ABSA Northgate Mall.Their line system is shocking. There are 2 people servicing. I waited 45 minutes to receive help. I then app**** for a credit card. The application was successful and I was told to expect an sms in 4 working days to fetch the card. Why should it take over four days to print a card? I was told I had to come fetch it and drive in again. There was no delivery option. <br> It has been 12 days since. I have had no contact what so ever.Not even an email confirming the request.<br> <br> I called customer service to lay a complaint on Monday 05/04.The service over the phone was shocking. All three times I called i was transferred from line to line waiting 5 minutes between. to have the phone put down on me twice. I eventually did have the complaint taken but since then no follow up, no response and most importantly still no card!<br> <br> I want to keep my money with ABSA bank but because I am not a massive client with huge savings I am at the bottom of the food chain, clearly small everyday clients don't really matter and we need to fight for basic services. I guess all those radio ad's referring to beep bank mean ABSA.