FB
Firaaz B

1 reviews | Active since Jul 2014

27 Jan 2016, 08:30

3Months to open a business account/no feedback

i have never dealt with a more *********** bank, let alone the staff behind it.<br> we have been trying to open a business account since the beginning of November 2015, everytime we need to call Wayne Kader whom is the consultant dealing with this just to get feedback, he keeps promising us feedback but never calls. Today is the 27th Jan 2016 and we are still struggling to get feedback after all forms were filled out and sent to him and John Hawkins... this is really pathetic service as well as a waste of time. I would be more than glad to take my business elsewhere as i would not want to deal with such *********** ABSA staff.

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Replies (1)
Absa
Absa's reply27 Jan 2016, 09:59
Official
Hello Frzbaker03,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd