37 days still not paid, and no one nows

Hi was retrenched on 30 march, but was told in advance,so I went on 12 march to brakpan absa with document so my absa creditlife can pay my creditcard as im not employed att this stage.A very helpful lady Nomsa,Matsedi helped me and saud it will take a few days.I phoned absa credtlife varouis time with no feedback. I phoned on 22 april, no one nows,phoned on 22April and spoke to Yvonne she also doesnt no wat happend,then on 24. April. Rethabile Mongosinyane,who told me email the document toKindly email the docs to [Email Removed]<br> Wich I did on 25 April att Absa brakpan.<br> 37 days and counting.No wonder u poeple go to smaller new banks.