*** - Customer : E/LATE M M BUTLER BOTHA

Logged a complaint on the 29th of March. Received a lot of e-mails and phone calls. And then everything halted again. It has been over a month ago I received below e-mail and still waiting for Lauren to advise me. Last communicate

"A lady by the name of Lauren will advise you it is done

Kind regards

Vanessa Crowe | Specialist Case Manager | Customer Care: Complaint Resolution Suite | RBB

Tel +27 (0)11 ********** | Email: ********** 3rd Floor Barclays Towers West, 15 Troye Street, Johannesburg, 2001