AC
Arno C

1 reviews | Active since Nov 2015

01 Dec 2015, 09:20

3 wks and I'm still awaiting applic. finalization

This is my 2nd complaint on Hello Peter. I've been waiting 3 weeks now after I app**** for a credit card. <br> <br> I've sent application documents and supporting documents a thousand times. Even though I received feedback from the complaints department on numerous occasions (which I appreciate), I still don't know when this simple application will be completed.<br> <br> I'm confident that other credit providers will finalize this kind of process in a week MAX. I might as well stick with my current credit card provider.

0
Replies (1)
Absa
Absa's reply01 Dec 2015, 10:38
Official
Hello as91,

Thank you for bringing this matter to our attention. We definitely don't want to cause you any distress or inconvenience.

Be assured that this is being dealt with and given urgent attention.

Regards,

The Virgin Money Team