DR
Devan R

1 reviews | Active since Oct 2016

19 Jun 2018, 23:06

3 Weeks & Waiting For ABSA To Open Bank Account

I opened a ABSA Flexi account with overdraft 3 weeks ago which was approved as far as i know.I called about 10 days ago asking for an update.I was told it was being processed and i would receive notification soon.I receive a message about a week ago asking for proof of address.I send my proof of address,my office poa,FNB bank statement etc in case any further issues may arise.

Its now almost a week since and still no update or response.I think i have been more than patient.Your service is appalling.3 Weeks to open a bank account.Really.Are you being serious right now.

Application number is ********** 4337

Mr Devan Rajah

0
Replies (1)
Absa
Absa's reply20 Jun 2018, 23:19
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd