1 reviews | Active since Mar 2009
3 weeks to get a credit card, Unacceptable
<p>I app**** for a credit card via absa website on 5 July 2016 and gave emailed all required documentation on the same day. On Friday 08 July I enquired about the progress of my application & I was told the application was being finalised & by Monday I will get a call from absa to accept a quote, On Monday 11 Jul I had to call only to be told a mistake happened & the quote should have been forwaded to me on Friday, we went through the quote & I was told by Wed 13 Jul the card would be sent to the courrior & I will probably recieve the card by Friday 15th. It's now Tues 19 & I was told that I will only get my card on Mon 25th. Absa's service has painfully regressed & I'm seriously considering leaving absa as a client with the ncompetence displayed in my situation. I want that card by tomorrow, I don't care how it's done, bottom line is I want it. I have a right to good service not this mediocrity</p>
Nothing has been done, o one has given any feedback as per ABSA's request. my patience is wearing thin with this pathetic service.
Nothing has been done, o one has given any feedback as per ABSA's request. my patience is wearing thin with this pathetic service.
