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frans J
1 reviews | Active since May 2014
19 Mar 2021, 11:08
3 weeks since app**** for a card NO RESPONSE
its now three weeks still no answer on my applications for 2 cards no wonder news 24 has them as the worst bank to deal with bankers
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Absa's replyOfficial
19 Mar 2021, 12:18 Dear frans Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***1 Kind regards, Rezona Louw Group Customer Care
Absa's reply19 Mar 2021, 12:18
Official
Dear frans Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***1 Kind regards, Rezona Louw Group Customer Care