3 Weeks and Still no bank account open

I've tried several times to get an appointment to open a business account at absa centurion to start with, after getting an appointment I had to wait a week to see them, there was issues with papers, then I had to wait another 3 days before seeing them again to rectify the problem. All was in order and I was told it would take another week. I left a email where I was told they're still waiting for response last week, end of last week I left another email and didn't get response and still have no account open. 3 Weeks now. It's a bit ridiculous when you see that other banks do it in no longer than 2-3 working days. My personal account is being with them for the last 25 years and it's sad to say I've had several problems before and still stuck with them, but not anymore. I will move this week if this is how one gets treated, I think loyalty means nothing anymore.