3 MONTHS WITHOUT CONSTRUCTIVE FEEBACK

Item: Absa
Rating: 2
Author: Jeff M

Today officially marks 3 months since my original email to Absa regarding their vault competition, and how they excluded online applicants from it, even though there was no indication thereof. All I wanted to know is why? Is that to much to ask? Being in the service industry, if I were to wait 3 months to get back to a customer, heads would role! Extremely dissapointed in the pathetic service received Absa!

Helpful (0)

Replies (2)

Absa's replyOfficial

21 Dec 2015, 12:50

Hello jeffian,

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd

Best regards,

Absa's reply21 Dec 2015, 12:50

Official

Hello jeffian,

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd

Best regards,

Jeff M's updateReviewer Update

04 Apr 2017, 16:37

Still no constructive response, just pathetic! Going on 8 months....

Jeff M's update04 Apr 2017, 16:37

Reviewer Update

Still no constructive response, just pathetic! Going on 8 months....

3 MONTHS WITHOUT CONSTRUCTIVE FEEBACK

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