JR
Janice R
1 reviews | Active since Jul 2011
14 Sept 2017, 15:21
3 MONTH WAIT FOR FEEDBACK ON E-MAIL COMPLIANT
On Tue, 18 Jul 2017 @ 08:14:57 I logged a query with Absa on ********** and received the reference number ********** . I followed-up on the query on at least two occasions thereafter, which includes today, why it takes so long to respond is beyond me. Terrible service. As a long time Absa client I especially expect more.
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Replies (2)
Absa's replyOfficial
15 Sept 2017, 11:59Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Absa's reply15 Sept 2017, 11:59
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
JR
Janice R's updateReviewer Update
11 Oct 2017, 14:48I still await feedback? What does it take. Being a customer of ABSA for 20 years nearly and this is the service one receives.
JR
Janice R's update11 Oct 2017, 14:48
Reviewer Update
I still await feedback? What does it take. Being a customer of ABSA for 20 years nearly and this is the service one receives.