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Nomtha N
1 reviews | Active since Mar 2020
21 Dec 2020, 14:43
3 best customer service agents
Exceptional customer service!!! I would like to bring to your attention 3 customer service agents, who always make my visits to the branch very pleasant. Hlobisile Hlatshwayo, Thandi Ngwenya, Thando Chebase. Whenever I go to customer service, they are forever willing to assist me and go the extra mile to assist, no matter how complex or time consuming my query is. They are very knowledgeable, and know their products. I just want to bring this to your attention. As customers we always complain, so I want to give credit where it is due. I do hope that they will get the credit and recognition for their hard work and dedication.
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Replies (1)Absa's replyOfficial
22 Dec 2020, 12:30Dear Nomtha Nkolombe
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Rezona Louw
Customer Value Management
Absa Bank Ltd
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Rezona Louw
Customer Value Management
Absa Bank Ltd
Absa's reply22 Dec 2020, 12:30
Official
Dear Nomtha Nkolombe
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Rezona Louw
Customer Value Management
Absa Bank Ltd
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Rezona Louw
Customer Value Management
Absa Bank Ltd
