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nhlanhla S

1 reviews | Active since Apr 2013

18 Jul 2015, 21:53

2310 rands on bank charges for one month

As a client of absa I'm dissapointed that I'm made to pay more 2000 rands for bank charges this month I went to jabulani mall to put a stop on debit orders 3 of them internal debit orders and 3 external in order to avoid charges for unpaid items the reference is on absa system ,date correct ,amount still the same However wen those debit orders came during the night absa billed me 138,times 6 now my account is on the negative with 2300 this is really unfair especially if you consider that 3 of those debit orders are internal how can they load a stop order being aware that my salary is not yet deposited while ma salary is paid through absa,I have sought out legal advise and I have instructed my attorneys to start filling with the banking omsbud in order to correct this mess if charges are not reversed ,what a ******* mxm

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Replies (1)
Absa
Absa's reply20 Jul 2015, 14:26
Official
Hello nhlekezasithole,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

We sincerely apologise on any inconvenience caused.

Kind regards

Daphne le Grange

Group Customer Care

Absa Bank Ltd