:-(

I have been trying to get a statement for my Student Loan for 2 months now without any luck. My mother has been to the branch and they said that they would email it to her she still has not received it. When I lost my job a few years ago and I couldn't pay they would call me everyday to tell me that I have outstanding arrears, they knew how to track me down and tell me exactly how much I owe. now that I am paying and would like to know how far along I am I can't get any answers. Maybe I should change the Bank account that I receive my money on and default so that I can get some answers. Their call centers are just as inept, cutting calls the whole time. Great Job ABSA :-(