TC
Teresa C

1 reviews | Active since Mar 2011

04 Aug 2015, 10:24

2 x deductions 1 x pin ????

Yesterday 3 Aug purchased goods at Pick 'n Pay Noordheuwel Krugersdorp. Paid with my ABSA card, cheque account, but they put through twice. I only put my pin in once. How can this happen ? Where is my protection from ABSA ? Called ABSA, said wait 24 hours P 'n P should reverse. Called P 'n P this morning, no they can do nothing. Speak to your bank. R641-35 off my account twice and<br> nobody wants to give me my money back. Pathetic service from both ABSA and Pick 'n Pay.

0
Replies (1)
Absa
Absa's reply04 Aug 2015, 11:49
Official
Hello Teresa Rhoda,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd