2 months after paying account still not closed

I paid up my Absa credit card 2 months ago and I am still trying to close the account. I have had numerous calls to the bank. First I paid and called 2 weeks later and the funds werent allocated to my account. I then sent the POP then called again in 2 weeks and my account accrued interest. So i paid the extra funds then called again in a few days to send my account for closure. Its been 2 weeks and my account still hasnt been closed or updated on the credit bureau and still appears as in arrears two months later.can this be sorted out please