MP
Mokgadi P
1 reviews | Active since Apr 2016
22 Sept 2020, 11:45
2 months after, I still dont have my business bank card!!
I think Absa Bank should just clearly state that they DONT and are not capable of offering ONLINE SERVICES ... How I can I be waiting and struggling to get my card for 2 full months? (Absa Application Reference Number: RBD-089840)
I remember I did an online application of my business account on July 25, 2020, and TO DATE I still have not my card for use.
I am now regretting why I didn't choose Nedbank Business or Standard Bank Business for a competent and efficient service. I already have business accounts with FNB and honestly, they are GREAT at service delivery and customer experience .. Absa must just quit!!
Helpful (0)
Replies (1)0
Replies (1)Absa's replyOfficial
22 Sept 2020, 13:15Dear Mokgadi,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***1. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply22 Sept 2020, 13:15
Official
Dear Mokgadi,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***1. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
