MP
Mokgadi P

1 reviews | Active since Apr 2016

22 Sept 2020, 11:45

2 months after, I still dont have my business bank card!!

I think Absa Bank should just clearly state that they DONT and are not capable of offering ONLINE SERVICES ... How I can I be waiting and struggling to get my card for 2 full months? (Absa Application Reference Number: RBD-089840)

I remember I did an online application of my business account on July 25, 2020, and TO DATE I still have not my card for use.

I am now regretting why I didn't choose Nedbank Business or Standard Bank Business for a competent and efficient service. I already have business accounts with FNB and honestly, they are GREAT at service delivery and customer experience .. Absa must just quit!!

0
Replies (1)
Absa
Absa's reply22 Sept 2020, 13:15
Official
Dear Mokgadi,
 
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***1. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. 
 
Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd