2 Month wait for Credit Card

<p>I app**** for a credit card from ABSA about 2 months ago. On the 13th of June 2016 I received an email that read "Your credit card application has been finalised. We will be contacting you within 48hrs to arrange delivery of your new card. " - I am still waiting for the phone call.</p> <p><br />On the 13th of July 2016 I received my first bank statement stating that I now owe ABSA R193 in bank charges. I posted to their facebook page and they rep**** stating that my query would be responded to within 48 hours. I am again still waiting for that response.</p> <p> </p> <p>So far I am completely unimpressed by ABSA's service. Not only have I not received any help, the address on my account was widly incorrect and if my card and or pin was sent to the incorrect address it would have been a serious issue for me. I have since managed to get the correct address on my account, however no one is able to tell me where my credit card is. </p> <p> </p> <p> I have always been careful with my finances and did not want a credit card in the first place. However, in an attempt to build a good credit record I chose to use ABSA. Currently a decision I fully regret.</p>