EE
Estelle E

1 reviews | Active since Mar 2009

26 Jun 2018, 09:09

2 ATM's NOT ACCEPTING CASH

It has happened more then once that I needed to deposit cash at Mayville Mall's atm. although they have 2 atm's none of them are able to accept cash. I went there (once again) yesterday afternoon, and after having to wait in the queue, because it was the 25th, I was unable to deposit money, I then had to wait for the other machine, and experienced the same problem.

As I have mentioned before, this was not the first time that this happened. Why don't the personnel check the machines before they leave?

I tried to phone the bank 9:05 this morning, but nobody answered the phone. Seems there is no discipline in this specific branch.

0
Replies (1)
Absa
Absa's reply27 Jun 2018, 10:22
Official

Dear Client

Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd