1st day of hell at Absa, first impressions last

I wish there was an option for zero starts. What a horrible bank. My first trying to bank with Absa. Today I opened an account. It took about am hour to open it, mind you they approached me trying to sell their product. I went In there jutlst for money gram. This service was so ridiculous, a joke to be precise. There were no customers at the branch in Durban north but lord, they were slow as hell. Secondly after waiting that long, they could not complete my transaction entirely as they claim their systems are usually slow. Thirdly, I tried to download the app, it's super complicated, maybe I am Used to the FNB app which is great, it kept telling me to rest password online and when I do so there is an error message. I then decided to call their call center, the wait time was 32 minutes I finally go through to the rep who spoke like a michine. So fast maybe she was ready to go home. Her final words were we cant do anything about your password, I need to go to the branch for them to scan my finger to reset, of she hung up and did not call me back. I will definitely share my experience with Absa and hope no one can stand for this kind of service. So dissatisfied