19years of loyal banking = no prosperity with ABSA

On 29 March 15 I made an internet payment from my account. The transaction was shown as successful & proof of payment was sent to the beneficiary. I was contacted by the beneficiary on 17 June 15 to be informed that they cant pick up the payment on their bank account. They made me aware that I incorrectly used their account number as the reference number & the reference as the account number. I contacted ABSA in regards to a reversal request whereby the consultant rep**** that I should please note that a reversal payment can only be done within 30 days of the date of the initial transaction & they cannot assist me with my request because the 30 day reversal period has lapsed. Therefore, after 30 days our \ABSA Customer"must contact the third party directly to arrange for a refund. (As stated this was only brought to my attention in June when payment has been made in March and if I had known who the 3rd party was"