1980's Banking Processes

Yesterday, I went to the bank to pay off car settlement and close my credit card.<br> I paid the settlement of the car but my credit card after paying in an amount and closing it still shows on my internet banking and is now in a negative 1 day after closing the account.<br> The bank phoned and I phoned to make sure that its closed. I don't know why its in a negative again.<br> The bank says it is because I being charged for paying inside by the teller. I paid the cash amount.<br> <br> Today I tried to settle my personal loan and phoned the loans department for a settlement amount.<br> They told me what the amount was but could not mail me the amount and said I had to enter a branch to get it.<br> I then proceeded and entered a branch and then the branch could not assist as their was a hold put on the personal loan amount. I was then told its because I already requested the settlement amount today via the phone.<br> <br> I then phoned the loan dept number and they lifted the hold and said it takes 1-2 hours. Does the bank expect me to wait in the bank the whole day. I am very disappointed in the banking processes of ABSA.<br> I cant even generate a settlement amount via internet banking. I'm consider moving banks now