18 years and I get kicked in the face - Thanks ABSA Home Loans

I have been an ABSA Home Loans Customer for 18 years and have had 3x Home Loans with ABSA, never missing a single payment. At the start of covid I lost my business, I started another business and lost it last year, along with my home (through SA Home Loans) and my vehicle.

I decided to sell my properties with ABSA in order to pay for debt incurred from Covid and be able to support my family. I have sold two of the properties with the last is currently on the market.

Beginning of this month I had no money as I am in a poor financial state from incurred Covid debt. I notified ABSA that the debit for the property would be late and that payment would be made on the 14th of June. They made a note and accepted the arrangement.

The amount was paid on the 14th!

Now they have placed a hold on my account, disallowing me any activity to try use my account to access funds available to me!!! They say nothing can be done and even though this is capital that I have paid into the account, they will not let me access it as my account is locked!!

I made an arrangement and the agreed. I honoured my promise and now I am getting punished.

ABSA, I have been good to you for 18 years, times are tough and as an ex-small business owner I suffered from Covid. Now I have had to sell all my assets and trying to access a bit of money THAT I PAID IN TO THE ACCOUNT to support my family until the property gets sold!

18 years and what a kick in the face. All I can say is that I will never look to ABSA or recommend or support them ever again.