GM
Genevieve M
1 reviews | Active since Apr 2022
15 Jul 2022, 09:51
10 days turn around time
Poor turn around times and lack of customer care from Shereen Houghton I paid up my revolving loan in Aug 2021.
From: ConsumerRos (***) Sent: Thursday, 14 July 2022 16:00 Good day
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Please note turnaround time is 10 business days
Kind Regards
Everyday Banking OBS
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Replies (1)
Absa's replyOfficial
15 Jul 2022, 14:22Dear MRS GK MATEYO
Thank you for bringing this matter to the attention of Absa bank. Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person.
Your complaint reference number is C-***1.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Thank you for bringing this matter to the attention of Absa bank. Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person.
Your complaint reference number is C-***1.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Best regards,
Absa's reply15 Jul 2022, 14:22
Official
Dear MRS GK MATEYO
Thank you for bringing this matter to the attention of Absa bank. Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person.
Your complaint reference number is C-***1.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Thank you for bringing this matter to the attention of Absa bank. Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person.
Your complaint reference number is C-***1.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Best regards,