AZ
Andries Z
1 reviews | Active since Nov 2011
12 Jun 2023, 18:40
1 year and 3 months to close an account!
It's been 1 year and 3 months that I as the executor of my late mother's estate and the appointed attorney is struggling to get ABSA National Diseased Estate team to just close her bank account!!! No replies for months and lame excuses are the only feedback. Whilst keeping the money in the ABSA account, ABSA is conveniently benefitting from the increased interest rate. Worst bank ever to deal with
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Absa's replyOfficial
13 Jun 2023, 12:15Dear Andries Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply13 Jun 2023, 12:15
Official
Dear Andries Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7. Kind regards,Vanessa CroweGroup Customer Care