1 Month to Apply for a Credit Card????????????????

<p>I app**** for a credit card on the 15th of June. After completing the online application, which approved the card pending documents sending. I sent document the very same day as i have by statements, proof of address on hand.</p> <p>After I sent the documents Absa called me to confirm the quotation and sent it to me. After this they asked me to send proof of income which stated that i could send them a bank statement. I did that on the 17th. I then called on the 22nd to confim wheather everything was in order, they hold me that i had to re-send my application but to FICAESCALATION, which i did. On the 25th i recieved an email saying that the application was incomplete and that a certified proof of Identification and Income was outstanding, i sent that again on the 27th to both email addresses (mycardapp and ficaescalation).</p> <p>On the 28th i recieved another email saying that certified proof of address was now outstanding and that need to be sent ( so i sent a more recent Utility bill this time thinking the one i previously sent was outdated).</p> <p>On the 29th i recieved another email exactly like the one that was sent the day before, only this is that i called in as well ( this was the 5th call to you guys already - about R200.00 in telephone cost), asking what was the problem with the utility bill.</p> <p> </p> <p>I had spoken to a white woman named Audry then on the 1st of july who i then related my situation...She told me that she will get some one to call me... this was around 9.</p> <p>At 9:30 rodney call me to explain that my address was not on the utility bill, so I asked him to open it up and look at it. I pointed it out to him and he was dumbfounded that it was there but no one could see it. He said that he will call be back to tell me what was up. No call was recieved the whole of friday. On Saturday, i recieved an email saying that the documents was recieved and that i would recieve feedback from then soon.</p> <p> </p> <p>I call yesterday to find out about the card, 5 of july, a very arrogant, Teboho Tienaar, who did not was to humour my frustration told me that they had tried to call me that Friday but could not get a hold of me so my application was archived...WHAT THE HELL, so I told him angrily that he as lying and that you sent me an email on saturday... he then put the phone down on me....</p> <p>So in the end it looks like you guys don't care about customer services, or that my business is not welcome?</p> <p>Why offer credit cards to people if you cannot process or DONT WANT TO process these applications...I await still till today someone who is in a position to genuinly help me....</p>