BS
Belina S

1 reviews | Active since Aug 2014

19 Aug 2020, 11:54

***1

the service I got from Absa is appalling, I got my documents after I finished paying my car. When I went to the traffic department I was told that the proxy they used is incorrect. I went to Absa Van Riebeeck to return the documents and they were sent to head office and they will make change of ownership for me. its been 2 months and I have not received anything. I cannot get my license disk since there is nothing from absa. I'm really annoyed that no one is making a follow up to make sure that I have the certificate. I paid absa and I don't want anything but my certificate. im gatvol dealing with *********** people who seem not to know what they are doing. please contact me and sort this out asap ***. ref number ***1

0
Replies (1)
Absa
Absa's reply19 Aug 2020, 12:24
Official
Dear Belinda, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . Your complaint reference number is C-***4. I will review and provide you with my specific contact details and expected timeframe for further feedback/resolution via email.  RegardsPravesh Bejay