1 1/2 MONTH WAIT FOR WATER DAMAGE CLAIM

AFTER A HEAVY STORM IN DECEMBER WHILE ON HOLIDAY MY TILES ON MY FLAT DROPPED OFF LEAVING MY BED AND DRESSING TABLE SOAKING WET!!!! TO PUT THE CHERRY ON TOP I WAS ONLY DUE BACK 2 WEEKS LATER IN JHB TO MOVE DAMAGED GOODS. AND NOT BEING ABLE TO SEE IN THE FUTURE I DIDNT KNOW IF IT WAS GOING TO RAIN OR NOT. SO HOW MANY TIMES IT DID RAIN I DO NOT KNOW. AFTER FINALLY LODGING A CLAIM, AN ASSESSOR WAS SENT OUT TO INSPECT. IN THE REPORT IT WAS LODGED IT WAS WATER DAMAGED. AFTER SLEEPING ON A ROTTING SMELLING BED FOR A MONTH AND A HALF NOW, A COMPANY CAME TO \STEAM CLEAN"MY BED ONLY ON THE ONE SIDE THINKING IT WOULD HELP. HELLO... IT WAS STILL ROTTING!!! IT WAS PUT IN THE REPORT THE DRESSING TABLE WAS WATER DAMAGED AND NEEDS TO BE REPLACED. AFTER CALLING ABSA-IDRECT NUMEROUS OF TIMES FOR FOLLOW UP ITS FINALLY DECIDED TO \""STEAM CLEAN\"" AGAIN BUT ON BOTH SIDES THE BED!!! THE DRESSING TABLE WEIGHS A TON AND I LIVE ON A 3RD FLOOR PREMISES. SO ABSA"