Suprised and happy

I must admit, I started seeing post of ****s from this place where people didn't get their orders. I have ordered, my delivery date was the 9th, and I tried phoning and emailed... no response (phone was not ringing) I received an email from them about their website that was off and my order will be sent when website is back on. And yesterday I got a tracking number, and my book was delivered today. Thank you. Please just look at communication with clients. That is the most important key to any business.