WM
Wisani M
1 reviews | Active since Jan 2025
17 Jan 2025, 08:52
Poor service from Above Books
I ordered books from Above-books on the 24 of December. They promised to have them delivered in the first week of January. Today it is the 17 of January and nothing has been delivered. they don't respond to the WhatsApp number that they have put up on their website, and they don't answer when I try to call their office.
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Replies (2)
Above Books's replyOfficial
22 Jan 2025, 10:44Hello Wisani. We are sorry about that. The delay is beyond our control We currently waiting for stock from suppliers and they having high volume of orders and this is affecting our leadtime. We will update you with the ETA once we have been informed.
Above Books's reply22 Jan 2025, 10:44
Official
Hello Wisani. We are sorry about that. The delay is beyond our control We currently waiting for stock from suppliers and they having high volume of orders and this is affecting our leadtime. We will update you with the ETA once we have been informed.
WM
Wisani M's updateReviewer Update
24 Jan 2025, 13:52I have cancelled my order 4 days ago, and you promised to refund me on the same day. I have not received any refund, or at least acknowledgement that you have received my order cancellation. From the complaints that I see from the other customers, it's starting to look like you are just taking money from unsuspecting customers and not delivering the books. I had to go and buy books from another shop with the little money I had left. I have very little hope that I will ever get my money back from you guys.
WM
Wisani M's update24 Jan 2025, 13:52
Reviewer Update
I have cancelled my order 4 days ago, and you promised to refund me on the same day. I have not received any refund, or at least acknowledgement that you have received my order cancellation. From the complaints that I see from the other customers, it's starting to look like you are just taking money from unsuspecting customers and not delivering the books. I had to go and buy books from another shop with the little money I had left. I have very little hope that I will ever get my money back from you guys.