Absolutely ********** customer service

ABSOLUTELY ********** SERVICE. BE CAREFUL IF USING THIS SERVICE PROVIDER!!<br> <br> Abies 'repaired' my fridge in November 2015. They responded to my call promptly & send a technician out to my house in 2 days. <br> <br> However, this was where the good service (or any form of service) ended. And I must add that they charged significantly more than they quoted over the phone.<br> <br> The fridge started giving me problems after a week. I switched off the fridge as I was going away for the holidays. <br> <br> On my return in early January I contacted Abies to repair the fridge as my invoice stated that there was a 3 month warranty. I contacted Charmaine ***) and Christo *** and ***) for over a month and as of today have still not got my fridge fixed.<br> <br> I have been promised on various occasions that the technician will be in my area 'tomorrow'. <br> <br> I continuously called and sms'd to follow up but no success. Charmaine & Christo both became exceptionally rude on the phone insisting that I dont have patience and should wait as they are very busy.<br> <br> What amazes me is the quick response for the first time to come out - but due to me calling them back for a warranty claim they refuse to respond