ABC Motor Spares (Carletonville) can learn a few lessons on treating customers fairly!

Perhaps the Financial Services Board should launch an urgent investigation into the manner in which car dealers do NOT treat customers fairly! ABC Motor Spares salesman provides me with price for a vehicle during a telephonic conversation at 13:51 on Monday. He confirms the price by sms at 13:59 as well as by e-mail at 14:46. After the amount was transferred to the bank account of ABC Motor Spares , the salesman phones to report the price should in actual fact be almost 18% more! I expressed the wish to discuss the matter with the owner of ABC Motor Spares but he was in hospital with a knee operation. When I was not prepared to pay the additional 18% until I could talk to the owner, the truck driver was ordered to return the vehicle to the dealer. Although I was promised my money would be refunded on Wednesday morning, it is not yet paid back to me! No car, no money! How's that for treating a customer fairly!