1 reviews | Active since May 2016
Pathetic Service .Unprofessional staff and management
<p style="color: #555555;"> I am very disappontend in the service that i had got from the comapany . i had placed an order on a few iterms with them. i did a payment way early in the month of April for my event that i was having on the 7th of May. then i had orded more equipment. then to my suprise i had asked for an invoice which was sent but the time for my event was wrong off which i had asked them to correct .On the day of my event they didnt come on the time that requested . which was 9am.around 9:30 i had called them spoke to the manager Chris and he had promised me that they will be there before 11. i waited till 11 i called them again. then to my suprise i was not getting any feedback from them to inform me about them being late or apology from them. They only arrived at 1:pm which makes them 4 hours late. Then as they where about to set the equipment i realised that they dont have the lenen i had asked for .then i had to call they boss which i told him about what was going on.He had noo idea what i was talking about. then he had to ask his admin clerk Veronica about the matter. which she would not be honest to her boss what a mess she had coursed she sow it better to lie about the matter and tell him that the lenen was not paid for ,then i asked the boss if i had not paid in the full amount then how came you had brought all the equipment including the chairs. Then i told them that i dont expect that the guys that had brought the staff to go back to collect the lenen. then he promised that they will send another car, which i ended up asking my husband to go and collect the staff. then came to another suprise that the armbrelas didnt have stands. they had to go back and collect the stands . I never got any call to apologies about the matter . i was sooo disappointed and hurt in the way i was treated. to know that i had paid full amount in time and keep on communicating with them in order to make thing easy for both parties. Im really hurt and i will never use them again :(</p> <p style="color: #555555;"> </p> <p style="color: #555555;"> </p>