Uninformed and unprofessional Abbott Laboratories SA staff.

We phoned our pharmacy for urine ketone strips. The young pharmAcist had never heard of them. He found via google and get hold of Abbott Lab. without asking whether he wanted blood or urine ketone strips, the Abbotts rep send blood ketone strips - R750 a box - FOR THE USE OF MEDICAL PROFESSIONALS ONLY - and for use in a specific little gadget/machine - no questions posed to pharmacist. Expiry date less than two months from date of delivery - 75 strips, one per day. I called the rep. He SLATED Newlands Pharmacy (CPT) - never mind passing the buc****! My opinion: HE IS/SHOULD BE the expert in this field. HIS MISTAKE. MEDICATION EXPIRED BEFORE completion of use. I think Abbott Lab ought to be ASHAMED of the way in which this was dealt with and swept under the carpet!!!!!! You owe me - and everyone else you with whom you are not honest, a real explanation!!! Do not rip the public off!! Offering me a free machine for blood ketone strips - when I AM NOT a professional, nor ever requested blood ketone strips, is an absolute insult. I wonder whether anyone will bother to read this and respond. Judging by the way you have NOT handled this, I somehow assume no response will be par for the course.