DL
Dee L

1 reviews | Active since Jan 2022

09 Jan 2022, 21:21

Theft from Abban Owner and technician

On the 30th of December I took my phone which was fairly new to get the LCD fixed , I was told it would take 1 day to fix. 3 days later I went to collect the phone in which I was not happy with the outcome as the back was shoved back on with a huge amount of glue (which I was told it can't be properly sealed) and that I should not put a screen protector as I have to give the lid a few days to set in properly, that very same afternoon the phone started to over heat and the buttons on the side stopped working resulting in me taking it back. I was told I can come back in 2 hours time in which I arrived and got told it would only be done the next morning by 9. I arrived the next morning and my phone still not ready !!! Later that day I went back at around 4 to collect it in which I waited an extra 30 minutes while he re glued the back with a **** load of more glue . Again he said it's normal... that afternoon driving the phone slipped off my lap onto the floor and the whole LCD gone again !!!! I complained to the guy who fixed my phone as well as the owner only to be told its not their problem. I took my dad with and we requested to see the owner and was told to come tomorrow. In the interim I then took my phone to another store to get it fixed properly resulting in them opening the back of the phone in struggles with blobs of glue all over broken button broken wired damaging my camera and my entire back of my phone melted from the damage the technician caused as well as a **** Chinese lcd in which I was charged for an original one . The new cellphone store refuses to fix my phone as the damage is so severe that he advised it will cost 5000 to fix everything!!! I was advised to go to center management and take them to the owner but the owner refuses to see me and does not respond or take calls . I will now be taking legal action.

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